Legal

Return & Refund Policy

Last updated: June 2025  ·  Effective immediately upon purchase

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Welcome to DYNORA. Customer satisfaction is important to us. Please review this policy carefully before placing your order.

1 Return Eligibility

You may request a return within 7 days of receiving your order if any of the following apply:

To be eligible for a return, the following conditions must be met:

2 Non-Returnable Items

Returns will not be accepted for the following:

3 Exchange Policy

If you receive the wrong size or wish to exchange an item, please contact us within 7 days of delivery. Exchanges are subject to stock availability and must meet the same eligibility criteria as returns.

4 No Refund Policy

We do not offer monetary refunds for any purchases made through our website. By placing an order, you agree to this no-refund policy.

In cases of damaged, defective, or incorrect orders, we offer an exchange or store credit at our discretion.

5 Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving your order. You must provide all of the following:

Claims submitted after 48 hours of delivery cannot be processed. Please inspect your order upon receipt.

6 Contact Us

For return or exchange requests, reach out to our support team via:

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