Last updated: June 2025 · Effective immediately upon purchase
Welcome to DYNORA. Customer satisfaction is important to us. Please review this policy carefully before placing your order.
You may request a return within 7 days of receiving your order if any of the following apply:
To be eligible for a return, the following conditions must be met:
Returns will not be accepted for the following:
If you receive the wrong size or wish to exchange an item, please contact us within 7 days of delivery. Exchanges are subject to stock availability and must meet the same eligibility criteria as returns.
We do not offer monetary refunds for any purchases made through our website. By placing an order, you agree to this no-refund policy.
In cases of damaged, defective, or incorrect orders, we offer an exchange or store credit at our discretion.
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving your order. You must provide all of the following:
Claims submitted after 48 hours of delivery cannot be processed. Please inspect your order upon receipt.
For return or exchange requests, reach out to our support team via: