Privacy Policy

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At DYNORA, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect and use your data.

1 Information We Collect

We may collect the following information when you use our website or place an order:

Full name and contact information.
Email address and phone number.
Shipping and billing address.
Payment-related information (processed securely — see Section 3).
Order history and purchase behaviour.
Device, browser, and session information.

2 How We Use Your Information

The information we collect is used solely to provide you with the best shopping experience:

Process and deliver your orders efficiently.
Provide customer support and resolve disputes.
Send order updates, confirmations, and shipping notifications.
Improve our website, products, and services.
Detect and prevent fraud or unauthorized transactions.
Send promotional offers — only with your explicit consent.

3 Payment Security

We take payment security seriously. We do not store sensitive payment details such as complete credit/debit card numbers on our servers.

All digital payments (JazzCash, EasyPaisa, Bank Transfer) are processed through secure, third-party channels. Screenshots submitted for payment verification are stored securely and only accessible to authorized staff.

4 Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us:

Remember your cart and preferences between visits.
Analyse website traffic and performance.
Provide a smoother, more personalized experience.

You may disable cookies at any time through your browser settings. Note that disabling cookies may affect some website functionality.

5 Information Sharing

We do not sell, rent, or trade your personal information to third parties. Information may be shared only with:

Shipping and logistics partners — for order delivery purposes only.
Payment processors — to securely complete transactions.
Legal authorities — when required by applicable law.

6 Data Protection

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

7 Your Rights

You have the right to:

Access your personal data

Correct inaccurate information

Request data deletion

To exercise any of these rights, please contact us using the details in Section 9. Requests are subject to applicable legal requirements.

8 Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

9 Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Email

dynoraofficial1@gmail.com

+92 321 8817794